Using our systematic approach, we will conduct either a comprehensive examination of the service, or focus on a specific issue affecting its performance.

The review will result in a status report that identifies and grades every aspect of the organisation along with recommendations and solutions that address those areas that require improvement. Many are achieved with little or no capital expense. 

Outcomes from our work have included:

  • Reduced operating costs
  • Improved efficiency and effectiveness
  • Better response times
  • Enhanced public image
  • Improved workplace environment
  • Better Policy and Procedure
  • Reduction in sickness and injury 
  • Improved Union / Management interface
  • Better risk and resource management